Frequently Asked Questions
Everything you need to know before you send it.
How fast is shipping?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 days, but if you need to go fast, we offer expedited shipping options at checkout.
What is the return policy?
If your gear doesn't make you look like a total legend, you can return it within 30 days of purchase. Items must be in original condition with all packaging included.
Are Pit Viper sunglasses ANSI Z87+ rated?
Many of our models are ANSI Z87+ safety rated to protect your eyeballs from high-velocity impact. Check the specific product description for the safety rating badge.
Do you offer a warranty?
Yes, we stand by our gear. We offer a limited warranty against manufacturing defects. If your frames fail due to a factory flaw, we will make it right.
How do I clean my lenses?
Only use the microfiber Limp Cloth provided with your glasses. Avoid using harsh chemicals or your crusty t-shirt, as these can damage the lens coatings.
Can I change my order after it's placed?
Our warehouse team moves at light speed. Once an order is placed, we usually cannot change it. Please double-check your shipping address and items before hitting buy.